Building On The Backs Of Your People

I once heard a business adviser say “you have to build your business on other people’s work.” This rubbed me the wrong way at first, and I thought about it for over a year. If your goal as the leader of a company is to minimize expenses and maximize profit...

You Don’t Have To Work Hard To Get This

The bar is low for customer service. Have you ever been yelled at in the airport at 6 AM by TSA. Have you ever been greeted by a store associate with only the two unapologetic words, “we’re closed.” If you’ve ever waited in line only to be...
What Is Productivity Overhead?

What Is Productivity Overhead?

Photo by JESHOOTS.COM on Unsplash You already know about productivity overhead, you just have been calling it something else. Just like a business’ overhead (the costs needed to cover salaries, rent, the electric bill, etc. etc.) . . . . . . your productivity...

The Secret Weapon Of Long Term Productivity

You know the wall? The one you hit when you can’t take another step. The one you hit when you can’t talk, write, or work any longer. The one you hit when you just can’t go on. The interesting thing about the wall is that once you’ve gone...