How The Data Will Hurt You

Blockbuster said, “our data show that people still like the experience of walking into a store and choosing a movie.” The FBI had all the data they needed on September 10th in their Sentinel program, but they were unable to communicate on time. So what happened? BLOCKBUSTER People like sitting on the couch and watching […]

The Only Time Complaining Works

Let me be crystal clear: Complaining is a failed attempt at processing what’s you’re going through. Complaining is explaining the pain you’re feeling through rumination. Analysis of this granularity is only helpful if you’re going to find a solution. Complaining is never helpful if complaining itself is the end goal. Catharsis is a fallacy. Don’t “get it […]