Read This If You’re Getting Tons Of Useless Emails From Companies About Corona Virus

“The health of our employees is important to us . . .” “Please, remember to wash your hands . . .” “We’re washing down all our keyboards and sending people home . . .” Unless you are contributing some new information or notifying of some important procedural change that impacts customers in a big way, […]

You Don’t Have To Work Hard To Get This

The bar is low for customer service. Have you ever been yelled at in the airport at 6 AM by TSA. Have you ever been greeted by a store associate with only the two unapologetic words, “we’re closed.” If you’ve ever waited in line only to be given excuses at the end of it. All […]