Why I Love Haters

Let’s talk about haters. Haters are the 2%-5% of people who just can’t be pleased, entertained, soothed, or fixed. There’s nothing you can do about them. Don’t confuse this with feedback. People who complain are often offering you valuable feedback, even though they might not do it in a respectful way. It’s your job to […]

Do You Know This Important Key To Output?

“Why didn’t you tell me?” “I should have know about this!” “If you’d have told me earlier, I would have had all of this ready!” Okay, I’ve said all this before—but it wasn’t until I heard a colleague say it that I realized something important. Sometimes, having information ahead of time really helps. A lot […]