Read This If You Think You Don’t Have Any Authority

I’m not the supervisor. I’m not the manager. I’m not in charge here, so I’ll do whatever the boss wants. Do any of these sound familiar? If someone promoted me, then I’d have the authority to lead. Once I’ve been knighted, then I’ll have the nobility to influence others. Once I’ve been bequeathed the royal […]

Why I Love Haters

Let’s talk about haters. Haters are the 2%-5% of people who just can’t be pleased, entertained, soothed, or fixed. There’s nothing you can do about them. Don’t confuse this with feedback. People who complain are often offering you valuable feedback, even though they might not do it in a respectful way. It’s your job to […]