The Core Of A Win/Win Negotiation

I needed the store to stay open for another hour. The lady at the desk wasn’t having it. She needed to close the store’s doors at 6pm and that was that. So, I asked “what would have to happen for you to stay open for another hour?” She thought about it. I offered a few […]

Is It Really Your Fault For What You Don’t Know?

It’s not your fault. Well, wait that’s not true. It wasn’t your fault at first, but it’s slowly becoming your fault. You weren’t given the right skill set in school. You didn’t learn how to use a spreadsheet or to balance an operating budget or how to negotiate the scope of a project. It’s not […]

The Secret, Unharnessed Power of “No.”

The price is too high. I can’t commit to that timeframe. You can’t be serious with that offer. It doesn’t matter if it’s a hostage negotiation, if you’re buying a used car, or if you’re convincing your boss that your idea is actually her idea . . . The words “no,” “can’t,” and “won’t,” are […]