How Rejecting Someone Can Help

“I’m sorry, we’re not for you.” This seems a little ridiculous for a business to say to a customer but let’s back up a little and understand where it came from. When Southwest Airlines started out, they decided that they were going to make flying accessible. This was a real challenge considering that the margins […]

What is Imposter Syndrome And How Do I Make It Go Away?

Something I’ve often felt when entering a new job or a new field is the fear of being a fraud. As if I were really three golden retrievers stacked up in a trench coat and someone was going to notice. The interesting truth is that it’s pretty common and it’s completely unfounded. Here’s everything you […]

Your Ping Pong Table Is Not Your Culture

Let’s make something crystal clear. Company culture is NOT how many Nerf guns are in your office. It’s not about having a ping-pong table. It’s not the kitchen, the snacks, the sweet standing desks, or the Keurig, either. Company culture is how you treat each other when the work gets hard, when the environment changes […]