Why I Love Haters

Let’s talk about haters. Haters are the 2%-5% of people who just can’t be pleased, entertained, soothed, or fixed. There’s nothing you can do about them. Don’t confuse this with feedback. People who complain are often offering you valuable...

A Quick Trick For Having More Energy And Staying Motivated

You have no energy or motivation? “I’m exhausted.” “I don’t know how you have so much energy.” “You’re just a person who is motivated, I’m not.” I hear this all the time. Let me explain where it comes from. It’s not that you have no energy to exercise. You have no...

How To Make A Difference In The World In 2 Minutes Or Less

You may be able to tell by now . . . I’m a bit of a perfectionist. Okay, and an idealist. This has pros and cons, of course. One of the cons is that I often forget that most people don’t care. Most people just want to clock in and clock out. They want to...

What To Do When Everything Breaks At The Worst Time

I was working with an Ed Tech client who was having trouble simplifying the on-ramp for new customers. The interface looked friendly, but there were a lot of features and you had to learn a lot of new jargon to really get the benefits. Plus, it was super buggy because...

How Advice Doesn’t Help and Neither Do Principles Nor Theories

Advice: Don’t solve other people’s problems. Theory: Solving people’s problems robs them of their opportunity to grow. Principle: Helping people means giving them the chance to succeed for themselves. Action: “I can’t do this for you. You can do this and I believe in...